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Please note that the operation hours for the helpline are Monday to Friday between 09h00am and 15h00pm. The walk-in centre will be open on Monday and Wednesday between 10h00 and 14h00. We encourage clients to register and apply online for faster turnaround times. Any requests or queries may be sent via email to
queries@rsaretailbonds.gov.za
or fax to 0123155675
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But if the problem persists please notify National Treasury on 012-315-5888
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