On the 23rd March 2020, President Ramaphosa declared a national lock down.
In terms of the National Treasury, the lock down means that all staff will work from home from the end of business on Thursday afternoon, 26 March 2020 and return to work on Friday 17 April 2020. Operating Hours during the 21 day shutdown will be from 8h00am to 12h00pm. The helpline will not be available. The only transactions we will process are Withdrawals, Restarts and Rollovers. Due to the limited staff, we encourage clients to register and apply online. Any requests or queries must be send via email to
or fax to 012 315 5675.
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